Privacy Policy

Your privacy and data protection are fundamental to our business

Last Updated: August 13, 2024

1. Introduction

J.S. Financial Capital Advisory ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients' personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

We operate in compliance with applicable data protection laws including the Swiss Federal Data Protection Act (FADP), the EU General Data Protection Regulation (GDPR), Singapore's Personal Data Protection Act (PDPA), and UAE Federal Law concerning data protection.

2. Information We Collect

2.1 Personal Information

  • Full name and identification documents
  • Contact information (email, phone, address)
  • Date of birth and nationality
  • Tax identification numbers
  • Professional and employment information

2.2 Financial Information

  • Bank account details and transaction history
  • Investment portfolio information
  • Income and wealth statements
  • Cryptocurrency wallet addresses and trading history
  • Credit history and risk profile

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • Time zone settings and location data
  • Website interaction data and cookies

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing financial advisory and brokerage services
  • Executing cryptocurrency OTC transactions
  • Conducting due diligence and KYC/AML compliance
  • Managing client portfolios and investments
  • Communicating service updates and market insights
  • Complying with legal and regulatory obligations
  • Preventing fraud and enhancing security
  • Improving our services and client experience

4. Data Sharing and Disclosure

We maintain strict confidentiality and only share your information in the following circumstances:

  • With your consent: When you explicitly authorize us to share specific information
  • Service providers: Trusted third parties who assist in our operations under strict confidentiality agreements
  • Legal requirements: When required by law, court order, or regulatory authorities
  • Business partners: Financial institutions involved in executing your transactions
  • Professional advisors: Legal, accounting, and audit professionals bound by professional secrecy

We never sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-leading security measures to protect your information:

  • 256-bit SSL encryption for all data transmissions
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Secure data centers with 24/7 monitoring
  • Employee training on data protection and confidentiality
  • Incident response procedures for potential breaches
  • Regular backups and disaster recovery protocols

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain our business relationship
  • Comply with legal and regulatory retention requirements (typically 5-10 years)
  • Resolve disputes and enforce our agreements
  • Maintain records for tax and accounting purposes

After the retention period, we securely delete or anonymize your information.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your information (subject to legal obligations)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing of your information
  • Restriction: Request limited processing of your information
  • Withdrawal: Withdraw consent for processing (where applicable)

To exercise these rights, contact our Data Protection Officer at privacy@jscapitaladvisory.cfd

8. International Data Transfers

As a global financial advisory firm, we may transfer your information between our offices in Switzerland, Singapore, UAE, and the Netherlands. We ensure all transfers comply with applicable data protection laws through:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding corporate rules within our organization
  • Your explicit consent for specific transfers

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Maintain session security and authentication
  • Remember your preferences and settings
  • Analyze website performance and usage
  • Provide personalized content and services

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through our website. The "Last Updated" date at the top indicates the most recent revision.

12. Contact Information

For questions about this Privacy Policy or our data practices, please contact:

Data Protection Officer

J.S. Financial Capital Advisory

Email: privacy@jscapitaladvisory.cfd

General Inquiries: info@jscapitaladvisory.cfd

You also have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.